Frequently asked questions
Menu
How often does the menu change?
What type of proteins do you use in your meals?
Subscription information
When will my credit or debit card be charged?
What is a monthly billing cycle?
What is the 3 for $333 installment plan?
Can I order for two (2) people using one (1) profile?
How can I cancel my subscription?
What is a weekly billing cycle?
What is 3 for $333 billing process ?
Are there any contracts ?
What happens if my credit or debit card is declined?
Can I skip a week or pause my subscription?
Allergies
Can I have allergens such as dairy or gluten removed my meals?
Can I choose to remove a specific menu item?
What allergies can you not accommodate for?
Meal plans
How many meals am I supposed to eat each day?
How do I store my meals?
Do you guys prep for specific macros that my coach or trainer has given me?
How many calories are in each meal?
How do I eat my meals?
How do I receive my meals ?
How will I know when my meals are ready for pick-up?
Pick up Locations / home delivery / in-store pick-up
What is the home delivery bag fee?
Can you deliver to my work?
What are your pick up locations outside of your main store location?
When will my Home Delivery meals be delivered?
When are my meals ready for pick-up?
How will I know when my meals are ready for pick-up?
Store Hours